Cynthia J. Haakana, Ph.D., L.P., LLC.

Hours of Operation: Mon - Fri 8:00am - 8:00pm

Frequently Asked Questions

How do I make my first appointment?

Call my office (612-460-5160) and leave a message with name and telephone number and where I can reach you (hopefully during the day but I sometimes make phone calls in the evening).

Who will answer and how fast will my call be returned?

My telephone usually goes to voicemail because I do not want to interrupt sessions, so clients will often get my voicemail first.  I generally check my messages (voice or emails) between appointments. I usually return messages within 24 hours.

What do I say on the phone call?

There is no "right way".  Some already know they want an appointment because of what they have read or because one of their friends has seen me and referred them to me.  Others aren't sure if they want counseling or if I am the right fit.  Leave your name, number, and a brief description of your concerns and I will call you back and we can talk about them.  If I am not the right person for whatever reason, I will try to refer you to someone else.

How long will I be in therapy?

It depends on what your presenting issues are as well as your motivation, time, money, and what you wish to accomplish.  I have had clients get what they needed in one session and I have had clients who have been in therapy for a few months to a number of years.  

How much will therapy cost me?

My rates can be found under the Clinical Services section on the home page, these are priced per 55 minute session. Longer sessions are available. Appointments are usually once per week but can be more or less frequent; however, a session less than every other week does not typically yield noticeable positive results. If money is the road block, we can discuss alternatives such as group therapy.

Can you prescribe medication?

At this time, in the state of Minnesota the answer is no.  Only a physician can prescribe medication.  This physician may be your personal physician or a psychiatrist.  If medication might be helpful, I can give you a referral to a psychiatrist who can make that assessment.

Is what I share confidential?

Yes, I abide by the rules and ethics of my profession.  We can talk about it in detail in person.  I also have written material explaining the exceptions and the rules.

Why aren't you a provider in all networks?

Some insurances are closed to adding additional providers to their network.  Some insurances reimburse far below the normal allowances for the services and some require excessive paperwork.